"I was treated with respect, dignity, consideration..."

About: Leeds General Infirmary

What I liked

I had surgery a couple of years ago and the benefit was immense. Very efficient staff and I felt valued as a patient. Unfortunately I likely need another op (not because of any problems with the first op) and I have no concerns about having it at this brilliant hospital with the first class staff. My only concern is the waiting time which is not the fault of LGI.

What could be improved

Sign posting may be a little better but staff were most helpful with directions

More about:

Story from NHS Choices

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Response from Leeds Teaching Hospitals NHS Trust

Dear Tizme

Thank you for your feedback. We appreciate the time you have taken to pass on comments about the different aspects of your experience. Your comments are valued and have been passed to the department concerned. We wish you all the very best for the future.

With kind regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful