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"Getting to the parking pay machines in a wheelchair"

About: Royal Bournemouth General Hospital

(as the patient),

I parked my car between the Derwent Suite and the Eye Hospital door to go for a blood test.

After the test I looked for the pay machine only to find it was over the road 50 metres away in freezing rain. It wasn't much fun going over there in my wheeelchair.

Is there any way these machines can be moved to the hospital door or even in the foyer in the dry?

As you enter the hospital door tucked away on the right are the hand cleansing machines surely they should be 'on show', the number of people ignoring them is enormous.

Just these two points, many thanks.


Response from Sue Mellor, Patient Experience Lead, The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust

Thank you very much for taking the time to give us your valuable feedback.

I am sorry that your experience on this occasion was slightly negative.

We will share your thoughts with the relevent departments as this kind of feedback is important to us when reviewing the quality of our service.

Kind regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful