"Walsall Manor Audiology Department"

About: Manor Hospital / Ear, Nose and Throat

(as a parent/guardian),

My eleven year old son was referred to the audiogy department at The Manor Hospital.

The young lady who assessed my son was brilliant. She took the time to explain to my son what she was going to do and why she was doing it. She showed him some results on a monitor. She continually spoke to my son asking him about his symptoms - she was thorough and her manner was professional and caring.

I am afraid I did not get her name but could someone ensure the team get this feedback.

Thank you so much.

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Response from Walsall Healthcare NHS Trust

Thank you very much for your positive comments, I have passed them onto the relevant team and it will be shared at team meetings.

Kind regards,

Kathryn Halford,

Associate Director of Nursing

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