"Friendly and efficient service."

What I liked

Having visited this afternoon with my son who had damage to his hand from hockey-ball impact, I was very impressed by the speed of handling, the friendly and involving staff, and the underpinning systems to allow us to 'know the score' by X-ray so clearly and promptly.

Anything else?

While I am delighted to give feedback particularly where (as in this case) it is positive I am not encouraged by or happy about:

1. Seemingly my 'private' correspondence with the hospital being necessarily 'published' openly, with no alternative offered; and -

2. the drop-down boxes above seeming to 'force' ratings of various aspects, on some of which my preference would have been to put 'not really in a position to assess'.