"I found the experience traumatic and was appalled."
About: Stafford Hospital Stafford Hospital Stafford ST16 3SA
Posted via NHS Choices
What I liked
The person at reception took my details as quickly as possible which was nice as I was in a lot of pain trying to stand there.
The person who decides which part of A&E people go to was very thorough in asking about my problem and also asked about past history and trauma etc....
What could be improved
In the ward i was sent to the trolley I was told to get on was not lowered. I think they should be adjustable so that it is easier to get on because I was in a lot of pain and found it hard to move.
Bedside manner was non existent , I was talked down to and was made to feel like I was wasting their time.
I was diagnosed without the area in question being examined , they did not even look at it!