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"Invaluable service from social inclusion team and recovery college"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient)

(as the patient),

I feel that lived experience is invaluable in the care of other service users. I do not want sympathy, just a little empathy. I believe in more service user involvement in the NHS.

In my case I was helped by an ex service user and we felt that we had a connection and that they could understand what I was going through and how to help me.

Thank you.

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 12 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Working in partnership with Care Opinion to gather feedback, meaning we find out what we do well and how you think we should improve. We really do want to hear from you and we reply to every story.

Submitted on 22/11/2012 at 07:55
Published on Care Opinion at 10:39


picture of Jane Danforth

Lived experience is proving to be really valuable when involving service users to help us improve services. I am really pleased to hear that you were helped by making a connection with another ex-service user and that you felt supported.

Thank you for sharing your feedback.

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