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Appointment problems at eye clinic falkirk hospital

Posted By kimz

"Appointment problems at eye clinic falkirk hospital"

About: Falkirk Community Hospital

(as a relative),

My mum's eye clinic appointments kept being changed by the clinic.

On one day she received three different letters saying different times for same day, another was changed three times.

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Responses

Response from NHS Forth Valley 11 years ago
NHS Forth Valley

Submitted on 05/02/2013 at 10:22
Published on Care Opinion at 10:44

Hi,

I must apologise in the delay in responding to your posting, this is because we have had a period of time that we were not using the patient opinion facility.

Thanks for letting us know about this issue,

I will forward this information to the appointments team as this is an area for improvement.

Many thanks.

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