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"A commendable experience from professional,..."

About: The Royal Liverpool University Hospital

What I liked

Involved in a road traffic accident, was in a state of shock and was reassured by staff. Staff we're efficient and well mannered towards me, made me feel at ease and comfortable in such a busied environment. I felt like each step of my care transitioned smoothly and I was made aware of the decisions and evaluation behind my situation by the doctors and nurses involved. The whole experience was all I could have asked for and I commend all the staff involved.

What could be improved

I was completely satisfied that, in my situation, all aspect of my care and well-being were met successfully.

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Responses

Response from The Royal Liverpool University Hospital 11 years ago
The Royal Liverpool University Hospital
Submitted on 06/11/2012 at 15:59
Published on nhs.uk on 11/11/2012 at 09:48


Thank you very much for your kind comments. We will pass them onto the staff in the department. We hope you are now on the way to recovery. Thank you.

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