"A commendable experience from professional,..."

About: The Royal Liverpool University Hospital

What I liked

Involved in a road traffic accident, was in a state of shock and was reassured by staff. Staff we're efficient and well mannered towards me, made me feel at ease and comfortable in such a busied environment. I felt like each step of my care transitioned smoothly and I was made aware of the decisions and evaluation behind my situation by the doctors and nurses involved. The whole experience was all I could have asked for and I commend all the staff involved.

What could be improved

I was completely satisfied that, in my situation, all aspect of my care and well-being were met successfully.

Story from NHS Choices

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Response from The Royal Liverpool University Hospital

Thank you very much for your kind comments. We will pass them onto the staff in the department. We hope you are now on the way to recovery. Thank you.