"Excellent service from start to finish"

About: Royal Bolton Hospital

What I liked

We had to bring our granddaughter to A&E with a broken arm. She was treated very well all through her experience despite being initially frightened. She had to stay overnight and I was given a lovey very clean comfortable bed, beside her. The night staff spoke to her parents in London and explained everything. When her mother arrived the following morning to sign the consent form, the Consultant and his team spent time explaining everything to us. We had nothing but praise for all the staff involved, and were very grateful for their expertise. Thank you to all concerned.

Story from NHS Choices

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Response from Royal Bolton Hospital

It must have been worrying for you and your family when your granddaughter's parents were in London so it is good to know that the staff were able to reasure you all. Thank you for letting us know how pleased you were with the care the staff gave and we will pass on your comments.

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