"Not bad but could do better"
About: Medway Maritime Hospital Medway Maritime Hospital Gillingham ME7 5NY
Posted by m*******s
What I liked
Car park is a pay on exit and a 15 minute grace period. Cost is £1.50 for an hour if you are visiting a clinic and have to wait more than a hour you still only have to pay £1.50
Signage is good and it is easy to navigate round the hospital
I get a Text reminder of appointments my appointment
I get a copy of the letter the Consultant write to my GP
What could be improved
The barriers on the car park are slower than most pay on exit car parks, this causes unnecessary queues.
Clinics are often running late. My wait is usually between 1 and 2 hours
My notes never seems to be here when I arrive. Why aren't they all computerized?
Why is it a Consultant sends me for a test, I then get an appointment to go back to the Consultant and the Consultant says he wants to run another test why can't the next test just be booked? why is it that I have to waste my time waiting to go back to the Consultant, then waiting to see the Consultant? Some of these appointments are 3 or 4 months a part.
The wait for blood test is really really long I waited 35 minutes last time and at one point there was only room / nurse who appeared to be working. Why can't breaks be covered so that the level of staff working is consistent?. The seating in the blood test area is inadequate for the number of people waiting and is too close together.
I don't like the new look web-site for Medway hospital and was just on it and it seems to have a less information on it then before.