"mixed experience during and after neurosurgery"

About: Derriford Hospital / General surgery

(as the patient),

Neurosurgery- early 2012

Mr. Haden and team. First Class- no complaints. Just a long wait to get the operation done and post op appointment.

At Derriford not happy that I could hear and see the senior anaesthetist discussing with the junior anaesthetist that the drug choice the junior had made was too expensive for the length of time of my operation. I was wide awake listening and watching this discussion! I commented at the time that I didn't think I should be listening to this conversation.

I do not know either of their names- the junior anaesthetist was very nice.

Then on day 2 after my spinal surgery, someone came looking for a free bed, and advised me to walk to x ray west, I'd get home and quicker and less likely to get infections. I told him where to go- lack of communication.

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Response from Mary Anderson, Senior Quality Facilitator, Plymouth Hospitals NHS Trust

Thank you for your very positive comments in relation to your neurosurgery. The Neurosurgical team were very grateful to receive this feedback.

However, I was sorry to note your concerns in regard to the conversation you overheard taking place between two anaesthetists and this was brought to the attention of the Directorate Manager responsible for the Anaesthetics Department. She has asked me to confirm that she will bring your comments to the attention of all staff at the next Anaesthetics Department meeting.

Thank you for bringing this point to our attention.

Kind regards


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