"Nothing more could have been done to make my wife feel right at ease"

About: Southern General Hospital / Ophthalmology

(as a relative),

I would like to say my wife was a little bit nervous about coming here about the operation. But after speaking to the doctor and nurses, she was put right at ease and everything was explained to us what would be done and what would happen afterwards, I cannot thank the doctor and nurses enough about the care and respect we were given. Nothing more could have been done to make my wife feel right at ease. Thank you all very much. I could not praise the doctor and nurses and staff enough.

Once again thank you all very much.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for taking the time and trouble to provide your very kind feedback.

I am sorry that this posting was not acknowledged at the time, we had a break in our use of Patient Opinion, but we have now resumed doing so, and I thought it was still important to acknowledge your posting and where appropriate to pass comments on.

Once again please thank you for using the Patient Opinion feedback system, it is greatly appreciated.

Staff in the service will be delighted to read your very thoughtful remarks.


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