About: Royal Oldham Hospital

What I liked

Nothing the treatment I received was appalling, I am disgusted with how poor the service has been so far and the lack of communication between staff

What could be improved

Communication between staff

Customer care

Acknowledgement of patient

Notes checked more frequently

Patient checked more frequently

Anything else?

I have been in royal Oldham hospital since 8.30 Tuesday Morning, I have a 3year old daughter who is currently with my mum as I'm 38 weeks pregnant an being induced due to diabetes which can not be controlled an my urine having protein in. From signing in Tuesday morning I was put on a monitor for half an hour an then nothing until I was given a peccary at 4pm, I was then told to walk around and wasn't seen again until 11pm when I was told they were happy to carry on induction an take me up to labour ward to break my waters, the next person I seem was at 10.30 the next morning without a mention of my waters being broke. After being put on the monitor again I waited all day an evening without being seen to and eventually signed myself out at 9.30 that night. I went back in at 8pm Wednesday morning. I have been sitting waiting without any treatment or even any acknowledgment for 4 days and I think it's disgusting I have ran out of insulin and have not even had my bloods taken to check my sugar levels. I got taken to labour ward at 8.20 Thursday evening to have my waters broken, my waters didn't get broke an at 5.00am Friday morning they moved me off the labour ward because they needed a spare bed. I have been in hospital to be induced due to medical reasons an me an my child being at risk I think the maternity ward should be ashamed of themselves an I will be furthering this complaint the treatment I have received, and I am supposed to be classed as high risk

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Response from Royal Oldham Hospital

Thank you for taking the time to leave your comment regarding your visit to the Maternity department at the Royal Oldham Hospital.

We are very sorry to hear you were not happy with the service we provided for you.

If you wish to discuss your concerns further please contact the Patients Advice Liaison Service (PALS) on 0161 604 5897.

We will also forward your comments to the department manager.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful