"Amazing staff and maternity care"

About: Good Hope Hospital / Maternity care

(as the patient),

I had a bad experience at another hospital so decided to go with Good Hope hospital for my next birth. I am so glad I did.

The staff were amazing, always making sure you were looked after, nothing was too much trouble. When I stayed on the ward, as soon as I pressed my buzzer a midwife was there.

I had to stay in for 3 days 2 nights. The maternity ward was very clean and has 3 beds in each room. There is tea and coffee making facilities in a separate room which you could use any time of day and night, with biscuits and fresh fruit available. There was breakfast, lunch and dinner served at set times hot and cold.

Labour room was a nice size and clean. My midwife who was with me whilst labouring was amazing and I felt like she listened to me about what I wanted to do, so I felt in control making my birth a positive experience.

After the birth me and my mum and partner were left to bond with our baby and they got us some tea and toast with no plans on rushing us out.

Amazing experience, would recommend this hospital to anyone. Thank you so much to every midwife and doctor at Good Hope maternity xx.

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Response from Michelle Errington, Associate Head of Midwifery, Heart of England Foundation Trust

Dear elc

Thank you for taking the time to share with us your experience at Good Hope Hospital. It is always good to hear what we do well, and what we can improve.

It is a pleasure to read that your experience was a positive one, and I am sure that the staff will be delighted that you thought that they were amazing.

I have passed your comments to the matrons at Good Hope Hospital, who will share with the staff in their team meetings.

Congratulations and best wishes

Michelle Errington

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