"Consultant was caring and explained everything"

About: Telford referral and quality service (TRAQS) The Princess Royal Hospital / Ophthalmology

(as the patient),

Patient transport was easy to arrange, the driver was excellent and made sure we arrived at the clinic by taking us there, and collecting us later.

It was a very busy clinic, but patients were dealt with efficiently. Mr. Raj (Consultant) was caring and explained everything to me. I have to return in 3 months and am happy to do so.

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Response from Patient Services Officer, Shrewsbury and Telford Hospital NHS Trust

Thank you for taking time to provide feedback about your care and treatment at The Shrewsbury and Telford Hospital.

Your kind comments have been sent to Mr Raj and the Patient Transport Manager this will then be shared with staff involved.

Thank you once again for taking the time and trouble to provide feedback via the Patient Opinion website.

Patient Experience Team.