"What will I do without my Carer Assessment Worker"

About: Somerset Partnership NHS Foundation Trust / Carer services

(as a service user),

I have just heard that my Carer Assessment Worker's role will be ending at the end of November this year. She has been my support for a while now and I honestly do not know what I would do without her.

To hear that we will be losing her at the end of November doesn't bear thinking about what am I and the others she supports going to do and manage? I hope someone realises what extra pressure that is going to put onto the people in her care.

She has been my rock and helped me through the stressful times and stopped me from going under.

Why would anyone want to take this support away from us?

It's difficult enough to cope with the problems we are going through with our children, but not having this support will make those times even harder.

My Carers' Assessment Worker is a true asset and a caring person who is amazing at her job and to think you want to end her role is beyond me.

If any of you have any heart you would fight for the care assessment worker's role. They really are needed. In my opinion, they keep families ticking over.

She has kept me going. I hope in my heart you take notice.

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Response from Lucy Nicholls, Development Officer, Somerset LINk

This story was submitted to the Somerset LINk, a local group that listens to patients and carers and supports them to have their say about services.

We understand the Somerset County Council has withdrawn the funding for Somerset Partnership's two Carers' Assessment Workers and so this particular service is no longer going to be commissioned. We have asked Somerset County Council for more information about this decision and how carers will be supported without this service.

It is very important that patients and carers tell organisations such as LINks about front line cuts as we can help them to make their voice heard. Thank you to this carer for taking the time to share her experience with us.

Best wishes,


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Response from Karen Howard-Grenville, PALS, Somerset Partnership NHS Foundation Trust

Dear somersetcare

Thank you for taking the time to share with us your concerns regarding the withdrawel of the carers support role. I have received the following response from the manager of the carers support service:

'Thank you for your comments regarding your concerns relating to the withdrawal of the CAMHS Carers Assessment Workers posts within the Trust. I am pleased to note that you have found your Carers Assessment Worker of such benefit to yourself and your family.

These posts, as you may be aware, have been running in the Trust as a pilot for nearly 3 years and the benefits to carers have proved extremely positive. This pilot has been possible due to funding from the County Council as commissioners of this service.

Unfortunately the funding from the County Council that has provided the monies for these posts is no longer available.

The Trust has received several letters from parent carers with similar concerns regarding this service. This feedback is extremely helpful in assisting us in advising Commissioners as to the needs of carers in Somerset.

Please can I thank you once again for your correspondence and your comments on the value of this very specialised service.’

Caroline Mead

Users' & Carers' Development Manager

omerset Partnership NHS Foundation Trust

Chantry House, Park Road

Frome BA11 1EY

01749 836606 / 07774 207458

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