"My experience at NWP surpassed all expectations...."

About: Northwick Park Hospital

What I liked

(In the context of Major Surgery)

I was kept in the loop about every aspect of my treatment, what to expect and by when. The journey from referral, tests, through pre- Op consultation and into Op worked seamlessly. Post Op, my care was delivered with dignity and professionalism- as has been the case throughout. Home visits post Op have been friendly, timely and thorough.

I find nothing to fault in the treatment I have been afforded and have been busy recovering strong and well- at the same time as singing from the rafters about the value of our National Health Service!

Hospital Radio- Great ;o)

What could be improved

Supper. On the scale of things this may seem petty:

Soups were good.

Main meals fell rather short of good.

The use of white bread in sandwiches... ? Healthy foods, fibre, salads, fruit, would be welcome.

Anything else?


Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Northwick Park Hospital

Thank you for your feedback. We were pleased to learn that your care pathway went so well and that you are recovering from your major surgery. Your kind comments will be passed on to the Surgical Department. Your feedback in relation to supper will be passed on to the Facilities Team, who take user comments into consideration when reviewing menus and food provision.

  • {{helpful}} of {{total()}} people think this response is helpful