"poor services"

About: William Harvey Hospital

What I liked

i was in the cdu unit i was treated apoorly the staff spend mojority of there time chatting i didnt get a lot of sleep while i was in there it was dirty round my bed when i arrived then i was left for hours with a nebulisor attached to my face they were rude when they spoke to me and i was blackmailed into staying in the a hospital i was not happy as the xray department had dirt on the floor when i went for an xray there was rubbish thrown in the corners of the hospital

What could be improved

the cleaning could be improved an inspected when done so it is done properly

the nurse attitude could be improved

they need a doctor to stay on the wards just incase of an emergency

nusres should only be aloud to chat during their break not while patients need them

Anything else?

the carpark is digussting with its prices if patients our in hospital then they shouldnt have to pay for a ticket they should have a free ticket sent out to them in the post for the day they need it

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Response from William Harvey Hospital

I am sorry to read of your experience at our William Harvey Hospital. Please contact the Patient Experience Team on 01227 783 145 or email: PatientExperience@ekht.nhs.uk who will be able to take your concerns forward for you.

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