"A very efficient operation with friendly helpful..."

About: Hemel Hempstead Hospital

What I liked

Efficient receptionist, only a short wait before my suspected broken arm was examined by a smiley nurse. Then to x-ray, quickly carried out, and within 45 minutes I was on my way home. All the staff I met were extremely friendly and efficient. After reading in the press where people sit for hours in the waiting room, I was dreading the visit. Well done Urgent Care Centre, and thank you.

Story from NHS Choices

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Response from Hemel Hempstead Hospital

Thankyou so much for taking the time to comment. We’re delighted to hear that you had such a positive and prompt experience during your recent visit to Hemel Hempstead Hospital, and you felt you were within such friendly and capable hands - with good communication integral to this. Your comments have of course been passed onto the Urgent Care Centre team, who were delighted to receive them.

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