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Clean hospital with friendly staff, providing an...

Story from nhs.uk

"Clean hospital with friendly staff, providing an..."

About: Pinderfields General Hospital

What I liked

I was referred to A&E but the out of hours doctor. I was seen quickly but friendly and efficient staff. The doctor who examined me was excellent. He was polite and friendly and clearly explained what he was doing and why.

What could be improved

Before the doctor arrived, I was left waiting for around 1.5 hours without anyone explaining what i was waiting for.

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Responses

Response from Pinderfields General Hospital 11 years ago
Pinderfields General Hospital

Submitted on 15/10/2012 at 13:04
Published on nhs.uk on 22/10/2012 at 22:29

Thank you for this feedback. we are pleased that you were happy with the care received and apologise for any anxiety caused while waiting

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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