"Clean hospital with friendly staff, providing an..."

About: Pinderfields General Hospital

What I liked

I was referred to A&E but the out of hours doctor. I was seen quickly but friendly and efficient staff. The doctor who examined me was excellent. He was polite and friendly and clearly explained what he was doing and why.

What could be improved

Before the doctor arrived, I was left waiting for around 1.5 hours without anyone explaining what i was waiting for.

Story from NHS Choices

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Response from Pinderfields General Hospital

Thank you for this feedback. we are pleased that you were happy with the care received and apologise for any anxiety caused while waiting

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