What I liked
on monday 11th oct i took my mam to the walk in centre as she had a infection in her leg and needed antibiotics ess, her leg was looked at dressed and med given we aked to return on sat so they could look at her leg and redress my mam returned home happy
What could be improved
we returned on sat 12th the nurse we went to see had no info and asked a health care assistant to redress the leg i had to ask them to look at the wound then when they dressed it she did not wash her hands and double gloved i will not be taken her back there
Anything else?
the attitude of the staff was very bad , i thought the first visit was good but with what seems no notes im now not so sure
"very disappointed"
About: Bensham Hospital Bensham Hospital Gateshead NE8 4YL
Posted via nhs.uk
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