What could be improved
I visited the out patients department after I had to complain to Pals . I was told that I would see my consultant as there had been a issue with my forth coming Gall Bladder surgery . after being weighed in a room with others which upset me I was taken in to see the consultant . I saw another consultant , I asked to see mine he went for him. The next few minutes were the most humiliating the consultant was not interested in what I had to say. When he found out I had complained to Pals he went to call a manager. He said this manager would ring me back that afternoon and five days on not hear nothing. I am we'll over the 19 weeks for treatment. Just wanted to say thank you for not caring about me and thank you for the upset you have caused me.
"A very unhappy experience"
About: Castle Hill Hospital Castle Hill Hospital Cottingham HU16 5JQ
Posted via nhs.uk
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