"Client Feedback on Groups"

About: Addiction services (community) / Oxford Corner, Specialist Alcohol Team

(as a staff member posting for a patient/service user),

I would like to share some of the feedback we have received from our clients who have recently completed the Phase 2 Recovery Group. The group programme was restructured and relaunched about 2 months ago and the first few clients completed the phase 2 Recovery Group recently which was facilitated by our Support Worker Kerry H.

Kerry has done an excellent job at getting the group up and running when staffing levels have been low so I thought it fair to share what the clients have thought about the group.

On a scale of 1-5 where 1 = not helpful at all. 5 = extremely helpful clients marked 5 out of the sessions as an average of 5 and 1 as an average of 4. Some of the comments are:

I found this group very useful and liked the structure of it.

Enjoyed meeting people with similar experiences and found the sessions more helpful than 1: 1s

Excellent group sessions. Sorry they are ending.

Thanks Kerry.

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Response from Jackie Quenby, Deputy Alcohol Team Manager. Oxford Corner, Specialist Services Directorate (Substance Misuse), Nottinghamshire Healthcare NHS Trust

I passed this on to my Service Manager - Jackie Dennis, who said “I think this is wonderful considering the pressure that you are all under. ”

Thank you from the team at Oxford Corner

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful