"Staff friendly and courteous yet frustrated by waiting list"
Posted by Dutch451 (as ),
I knew I would wait a while for the appointment and that was OK. I arrived early and was started on the process of assessment fairly quickly. I was always spoken to courteously and the Nurses and Doctor were friendly and informative.
The doctor diagnosed two conditions one of which was already known about and couldn't be addressed until the second was fully diagnosed and treated. This means waiting for a referral to another specialist which is understandable but a bit frustrating.
I'm wondering how long I will be waiting for this appointment and I forgot to ask at the time.