"Seen quickly, treated brilliantly, clean and..."
About: Princess Alexandra Hospital (Harlow) Princess Alexandra Hospital (Harlow) Harlow CM20 1QX
Posted by I*******y
What I liked
I had to bring my Mum to A & E after she had a bizarre fall at home which left her with a nasty cut over her eye and a deep gash out of her arm which left her covered with blood and very faint and wobbly.
After a quick assessment we were shown to the urgent care unit and only had to wait a matter of a few minutes when we were called in and Mum was seen by a wonderful nurse who treated her with great respect and humour and calmed her down instantly.
Luckily she didnt need stitches, just steri strips and we were seen, treated and out again within about 20-30 minutes.
The unit was exceptionally clean, well organised and I couldn't fault the way that Mum was treated and we finished the traumatic incident off with a lovely cup of coffee at Costa in the hospital and went home within the hour.
I think it is so much better for minor injuries to be treated away from the major injuries area at A & E where you are likely to see car crash victims etc which can be quite distressing. Plus you get seen so much quicker.