"Excellent care and attention going the extra mile..."

About: North Tyneside General Hospital

What I liked

I would just like to thank the staff nurse on duty in a&e reception desk this week (02/10/12) for the terrific help they gave me in the search for my missing uncle. If it wasn't for their tenacity and professionalism my family and I would have spent a difficult night unsure of the whereabouts of my elderly family member who suffers from mild mental health issues.

Thanks also to the other members of staff on duty that night including security who were also able to help.

Many thanks

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Response from North Tyneside General Hospital

Thank you for your comments posted on this website concerning the assistance given to you in the A&E Department/Security at North Tyneside General Hospital.

I am pleased to hear about your very positive experience. I will ensure that your very positive feedback is passed on to all of the staff involved as such excellent feedback is a very good morale boost for all staff.

Thank you for taking the time to write.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful