"Great service from phlebotomist"

About: Knowsley NHS Walk-in Centre, Halewood

(as the patient),

I attended Halewood Clinic's Phlebotomy department. The wait was (unusually) very short, as there was more than one phlebotomist on duty.

Really good, relaxing but highly professional atmosphere. I was attended to by 'Kath', who really put me, a nervous patient, completely at ease- Great Service!

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Response from Kelly Owen, PALS Officer, Patient Advice Liaison Service, Community Health Services at 5 Boroughs NHS Foundation Trust

Dear keyed797,

Thank you so much for letting us know you were pleased with the service you recieved at Halewood Phlebotomy Clinic.

This is very much appreciated and we will ensure that your sentiments are fed back to the staff concerned.

Kind regards,

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