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Care Opinion

Outstanding care and treatment from staff who...

Story from nhs.uk

"Outstanding care and treatment from staff who..."

About: Castle Hill Hospital

What I liked

I was treated for emergency angioplasty and stayed on the cardiac ward for three days.

All the staff from the doctors, nurses, and all the support staff were excellent. They were kind, patient, respectful and considerate at all times and gave much needed reassurance to my worried wife. The staff are an asset to the hospital

What could be improved

Meal menus could be more friendly to lactose intolerant patients.

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Responses

Response from Castle Hill Hospital 11 years ago
Castle Hill Hospital

Submitted on 06/11/2012 at 11:44
Published on nhs.uk on 11/11/2012 at 09:48

Many thanks for placing your posting on the Patient Opinion website. It is always a pleasure to receive such positive comments and we will ensure that the staff concerned are made aware of these.We will however pass you comments about the choice of food to our catering team.

If you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on 01482 623065 or email on pals@hey.nhs.uk .

If you would like to become more involved in decisions about local healthcare, all local health Trusts are recruiting ‘members’. By becoming a member you can receive advice on keeping yourself and your family healthy, find out more about your local NHS and help us improve local services. You don’t need any special skills or experience to become a member, you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose.

For more information please either email your.nhs@hey.nhs.uk or telephone 01482 675165.

Thank you once again for taking the time to provide us with your views on local services.

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