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"horrified and mortified by the lack of..."

About: Isebrook Hospital

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I am horrified and mortified by the lack of professional service, the GP show no confidence, compassion, or professional care. I asked to be referred to a specialist and the outcome was that it would ‘cost’- I pay taxes i expect to a care to be provided for me. When I asked why I could not, the GP stated that that I was depressed! I have lost all confidence in my doctor.

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