"Appalled, extremely angry and utterly disgusted"

About: Queen's Hospital (Romford)

What I liked

The dietician staff were very good

What could be improved

The staff that served the food did not understand diet needs and communication was difficult.

Some staff nurses / nurses were not interested in patents were happy to chat among themselves. Boards not updated with patient requirements.

junior doctors assisting in Gastro had no understanding of basic allergies.

Anything else?

I have waited nearly a year after constantly being left undiagnosed only to find that I have cancer. The micro camera that was to be used to further investigate my condition was broken and I now find that there is no replacement available. One Doctor stated that he could not obtain a loan or replacement. Not that he is to blame but the NHS trust.

Story from NHS Choices

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