"Well done C30"

About: Sunderland Royal Hospital

What I liked

My husband has just been released from ward C30 after a week stay and has received the best care from ward staff, we couldnt have asked for better staff and would like to say a massive thank you for their care and support throughout his stay, professional at all times, caring and very supportive, they couldnt do enough for us so a big thank you to all we will miss you very much.

What could be improved

The food

Anything else?

On a much sadder note I feel very let down at the way my husband has waited to be diagnosed with his condition, he has been ill for over a year and after many visits to our GP and 3 times in A & E he was given the all clear, not good at all, and on one visit to Sunderland A & E I asked the consultant not to send him home in pain, they then accused me of pressurising they, I was furious at their attitude and will be looking into why this happened.

Story from NHS Choices

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Response from Sunderland Royal Hospital

Thank you for your comments about ward C30, we will ensure that they receive them. We are disappointed to hear of your previous experience and assure you that we endeavour to assess people and treat them effectivley from their first presentation at our hospital. If you would like to discuss this further, please contact us at corporate.affairs@chsft.nhs.uk. We would be pleased to look into the circumstances surrounding your husband's care.

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