"Personal and compassionate experience."

About: Queen Elizabeth I I Hospital (Welwyn Garden City)

What I liked

From the moment I entered tha day surgery ward I felt looked after. Great care was taken to answer all my questions/concerns and there was always someone on hand to help out. I met all the staff who would be involved in my care and nothing was a problem to any of them. Although they obviously had a long list of things to do, I never felt rushed.

After my operation, they were attentive, supportive and compassionate. I'm so so pleased that I had my surgery done here - it's my first time and if I ever need anything again, I'd not hesitate to put it down again as a preferred choice.

What could be improved

nothing - the staff were fabulous -

Anything else?

thank you

Story from NHS Choices

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Response from Queen Elizabeth I I Hospital

In terms of patient feedback, we don't think our day surgery colleagues at the QEII could ask for anything more! They clearly looked after you really well and will be delighted to ready your extremely kind words. All that remains now is to wish you the very best for the future.

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