"CAS service is great, it's just a shame it has taken forever to arrange a referral from my GP."

About: Coventry And Warwickshire Partnership NHS Trust

(as the patient),

I’ve had several problems with the referrals, mainly because the GP had not processed it. The referral took over 2 months, although the receptionist did offer me lots of different times and dates, but I had to keep chasing my doctor to do something quicker.

The building is fine, clean and tidy. The CAS service is great, it is just a shame that my doctor has taken forever to sort it out because it really does make the difference.

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Response from Julia Williams, Assistant Director - Experience & Quality, Coventry & Warwickshire Partnership Trust

Thank you for taking the time to post your postive comments in relation to the service that you received with our Clinical Assessment Services.

This feedback will be passed on to the relevant staff.

Kind Regards


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