"A good overall service for Somerset"

About: Shepton Mallet NHS Treatment Centre

What I liked

A family member had their hip done at the centre and i was well impressed with the centre overall. The nursing staff very good, bit of a concern about the amount of Physio done before the family member left the centre, but they coped fine at home. The food wzas excellant and i loved the bottles of water provided for the patient. Free TV , telephone and parking was an excellant surpise.

What could be improved

the centre looked clean and in most places was, but when you looked closer there was what looked like a white dust on the side in the toilets. Not sure what it was may be from the paper towels?

Anything else?

overall a good experiance, would recommend, feel more marketing would help get the news out about this service we have locally

Story from NHS Choices

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Response from Shepton Mallet NHS Treatment Centre

Thank you for your feedback. The white dust is indeed from the paper towels used during the cleaning process.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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