"Good colposcopy experience"

About: New Victoria Hospital / Gynaecology

(as the patient),

I was really worried about my appointment for my Colposcopy In the new Victoria Hospital. When I arrived I was taken fairly quickly and greeted by a lovely nurse named Jan. The Doctor and nurse made me feel very calm asking my questions about the weather family etc, to try and relax me while they were examining me. It was over and done with in a matter of minutes. As the girl before me had said, my biopsy was done before I even had the chance to think about it. Afterwards, the lovely nurse Jan took time to explain what was happening in detail and gave me her direct number to call her with any worries. As I said, before I was really worried about attending the New Victoria as I've had a bad past experience with the another Glasgow Hospital.. Thank you to all the staff for restoring my faith in the NHS.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for taking the time and trouble to provide your very kind feedback.

I will ensure that this is passed on to those involved and I am sure that they will be very pleased to read your comments.

I am sorry that this posting was not acknowledged at the time, we had a break in our use of Patient Opinion, but we have now resumed doing so, and I thought it was still important to acknowledge your posting and where appropriate to pass comments on.

Once again, thank you for using the Patient Opinion feedback system, it is greatly appreciated.

The staff and medical team at the Gynaecology Department will be delighted to read your very thoughtful remarks.

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