"My Mother with Huntingtons"

About: Livewell South West

(as a relative),

My mother has Huntingtons disease and the decision was taken to order a new bed for her to make her comfortable. The OT dealt with this for us.

My mothers new bed arrived and was wholly unsuitable for her being a single hospital style bed, she had previous had a nice big double bed. The new bed is uncomfortable for her and she is currently sleeping on a mattress on the floor which is far from ideal but better than being in the newly arrived bed.

I can't put my mother back in her old bed as it was broken up and thrown away.

Naturally I am a little unhappy at the stress this is causing my mother as it seems the wrong or an unsuitable bed was ordered.

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Response from Livewell South West

Dear Rushed944

I was sorry to hear the bed ordered for your Mother is unsuitable.

I would advise that you contact the OT who arranged the delivery of the bed to share your concerns.

If you experience any difficulty contacting the OT

Please ring 01752 434700 and ask for the Patient Experience Manager to enable us to address your concerns.

Many Thanks

Patient Experience Manager

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