"Fairfield Hospital Irwell Unit, mental health outpatients"

About: Pennine Care NHS Foundation Trust / Adult mental health

(as the patient),

Had an appointment with one of team. They had not read my notes beforehand so knew nothing of me. While they were questioning me in a very disinterested, mechanical way they were also reading my notes so I had to keep repeating myself.

When I became distressed they appeared totally unconcerned. I was sent back to waiting room while they conferred with head psychiatrist, I was by this point sobbing uncontrollably. I was left in this state alone in the waiting room, for 10 minutes then called back in.

No-one appeared to care about me, there was no warmth or empathy shown and I was left to leave the building still distressed. To be honest I could have killed myself I felt that bad. I have since rang and requested I do not have this doctor again.

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