"truely prehistoric."

About: Sunderland Royal Hospital

What I liked

very little/getting out the place.

What could be improved

everything including to receive treatment within 16 weeks not the 40 weeks i have waited (still without treatment as they had no tools)/ for the hospital to have the equipment needed to do the operation. when you get a patient to come into hospital the day before supposedly because they need treatment, give then this treatment, borrow the tool you need in advance. when you give dates try to keep to them, don't go on a two week lieethon, not your next on the list for 3 months, then cancelled.

Anything else?

Teach your staff better as I was only admitted so you could say I had started my treatment, although the only thing you did was to stick me with 20+ needles, no doubt payment for my complaints.

Story from NHS Choices

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Response from Sunderland Royal Hospital

We are sorry that your experience with City Hospitals was not a positive one. If you would like to contact us at our corporate affairs email, we will respond to your issues in more detail (corporate.affairs@chsft.nhs.uk)

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful