"too much waiting around and consent procedure..."
About: Royal Bolton Hospital Royal Bolton Hospital Bolton BL4 0JR
Posted by 2010
What could be improved
I have visited this hospital for the same procedure in the past 12 months. On both occasions I have been instructed to arrive at the ward by 7.15 a.m.and on both occasions I have only been taken for my procedure after 13.00 hrs.The staff caring for me whilst undergoing treatment have told me that their department is only open from 8.30 a.m.Obviously I understand the need to arrive timeously for appointments but it seems a little excessive to arrive so early.Also I have noticed patients who have arrived later in the morning have then had their treatment before me.
Each time I have been for this treatment there seems to be a mix up over my consent forms-the 1st time the consent form had been lost which meant a medic had to be found to "consent" me again. The second time a similar story.