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Not very helpful

Story from nhs.uk

"Not very helpful"

About: Newark Hospital

What could be improved

What could of been improved? The attendance of a consultant. I saw a consultant and was referred for a CT scan, I am now awaiting my results but I am told I cannot have them as there is now no consultant at newark any more and they do not know when they will be getting one back. So ive basically been told I have to wait, which could be months and I am in constant pain. I also asked if I could be referred to the Kings Mill hospital and they appear to not have any consultants either. When asked what i was supposed to do the response I got was " I dont know" and I dont feel that this is good enough.

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Responses

Response from Newark Hospital 11 years ago
Newark Hospital

Submitted on 26/07/2012 at 09:13
Published on nhs.uk on 05/09/2012 at 21:00

Thank you for posting a comment on the NHS Choices Web Site.

I would be grateful if you could please telephone me on 01636 - 685692 so that I may discuss your concerns and take this forward. I look forward to hearing from you as soon as possible. I hope the above information is helpful and informative and we would be very happy to discuss this further with you if required.

Should you require further assistance please do not hesitate to contact us:

By e-mail – Pals.nwk@sfh-tr.nhs.uk

By telephone – 01636 - 685692 (answer service available)

By post – PALS, Customer Services, Newark Hospital, Boundary Road, Newark, Notts., NG24 4AG.

You can also call in to see us as we operate a drop-in service. The department is located in the main entrance of the hospital.

For information our opening times are Monday to Friday (excluding Bank Holidays) from 8.30am to 5.00pm.

Kind regards

Patient Advice and Liaison Service Team

Customer Services Department

Newark Hospital

Sherwood Forest Hospitals NHS Foundation Trust

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