"my experience was quite simply traumatizing."

About: Liverpool Womens Hospital

What I liked

When i was being rushed into surgery the nurses where happy to look after my baby

What could be improved

Everything else. The midwife left me pushing for too long, it took my clothes and both my hospital room and the bathroom to be covered in blood for them to actually listen to me when i was constantly telling them that the amount i was bleeding was not normal then i went into shock and it turned out i was hemorrhaging (not that anyone told me anything, i had to read my notes an then later on goggle it) and by the time they actually started doing anything it was a bit too late and i had to go to surgery and have a D&C. Then when i was on the ward and could not feel my legs no one bothered to check on me or the baby and when he was screaming and i was pressing my buzzer for the nurse no one came so i had to ask a stranger to pick my son up and pass him to me because i could not move my legs. i am totally traumatized by my experience and now have no faith in any doctors/nurses.

Story from NHS Choices

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Response from Anne Bridson, Corporate Matron for Patient Experience, Liverpool Women's NHS Foundation Trust

Firstly, I would like to sincerely apologise for the delay in responding to your comments. I am genuinely concerned to read about your experience and would appreciate if you could get in touch with me via my email address to discuss this further and if you felt it would help I could arrange for you to meet senior staff within maternity.

My email address is anne.bridson@lwh.nhs.uk.

With regards


Anne Bridson

Matron for Patient Experience

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Response from Liverpool Womens Hospital

I would firstly like to apologise for the lateness of our response.

I was very concerned to read your comments and would like to ask you to get in touch with me so that you can discuss this further.

My email address is anne.bridson@lwh.nhs.uk and I am the Matron for Patient Experience

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