"Typical NHS care..."
About: Southmead Hospital Southmead Hospital Bristol BS10 5NB
Posted by P****0
What I liked
My consultant is exceptionally experienced and I have a huge amount of trust in the care he provides.
What could be improved
This hospital site is meant to be a "Smoke Free Zone", what a joke!! Every time I visit the hospital I have seen people smoking directly outside the hospital departments I was attending. Not nice for a pregnant woman to have to walk through a group of (also mainly pregnant) smokers. Why put signs up and not enforce them? They would be better off having a couple of designated smoking areas where those who want to can go and everyone else can avoid them.
Parking is a rip off - only needed a blood test today so was in for a maximum of 20 mins, yet have to pay for 2hrs parking at a cost of £2.
I find it particularly rude when members of staff deliberately avoid making eye contact as they obviously can't be bothered to help you! Tried asking for directions to another department today and at least 3 people ignored me!
Can we not have at least one hospital in Bristol which caters for the middle class patient? I don't want to mix with people who think it's ok to drink / smoke whilst pregnant, I don't want to sleep on a ward with people who have social workers and massive problems, I don't want the woman in the next bed popping out for a fag and breathing her smoky breath out over my baby or someone ignoring their crying baby whilst they shout abuse to their partner down the 'phone... At a time which should be so special, when you are already feeling vulnerable / hormonal and have a newborn baby to look after, surely more thought could be given to provide a service which is memorable for the right reasons!