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Did not listen to my history!

Story from nhs.uk

"Did not listen to my history!"

About: Alexandra Hospital

What I liked

absolutely nothing!

What could be improved

listening to the patient rather than fobbing them off!! just because you have degrees etc doesnt mean you know whats going on when your clearly getting it wrong!

Anything else?

i would recomend you bring up my notes with my full permission and see how many times i was paid the hospital a visit.

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Responses

Response from Alexandra Hospital 11 years ago
Alexandra Hospital

Submitted on 30/07/2012 at 16:52
Published on nhs.uk on 05/09/2012 at 21:00

We are sorry that you are not happy with the service you have received in our care. Would it be possible to call Alison Talbot, Maternity Matron on 01527 512128 to discuss your issues further?

Without more information we cannot look at your notes and address the issues that you have outlined.

This would allow us to offer you a meeting to discuss the issues raised which will help us improve our service.

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