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About: St Albans City Hospital

What I liked

I was recentley admitted to the Day Surgery Unit to have a laparoscopy to diagnose Endometriosis. Being my first surgery I was terrified and very emotional. The staff that looked after me in the unit were absolutley brilliant, they were so friendly and lovely. I was comforted and was put at complete ease by all the nurses, doctors and anaesthetists who were taking care of me. I developed an allergic reaction post-operatively and had to stay on the ward for the entire day. But I was continuously checked in on by everyone on the health care team and I don't think it would of been possible to receive better care than what I received on that day.

What could be improved

.I can't think of anything that could be improved, I was treated amazingly.

Anything else?

I was treated with care and respect from my very first Outpatient appointent with the Gynaecologist's up until my surgery at the Day Surgery Unit. I couldn't fault my treatment and I would definitely come back to this hospital if I ever needed to and would certainly recommend it.

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Response from St Albans City Hospital

Thank you so much for taking the time to air such gratitude - it really is appreciated!

Considering your completely understandable anxiety, we’re delighted to hear your whole treatment process went well, and you came away with such a positive impression of your whole experience with us.

Our staff are working hard to provide this level to all of our patients, so this will truly give them some added motivation. We'll be sure to pass your kind words onto the clinical staff in Gynaecology and the Day Surgery, who will no doubt we delighted to receive them.

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