"Very efficient and prompt service at the breast screening clinic."

About: NHS Greater Glasgow & Clyde / West Scotland Breast Screening Centre

(as the patient),

The results of my routine mammogram came back unclear, so I was recalled.

I arrived early at Nelson Mandela Place, the breast screening centre, for 9. 35 appointment, taken straightaway by Breast Nurse for admin, 10 mins thereafter seen by radiographer, seen by Doctor & Nurse for physical examination and given all clear, all within approx 40 minutes.

Many thanks for professionalism and courtesy, keep up the good work.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for taking the time and trouble to provide your very kind feedback.

I will ensure that this is passed on to those involved and I am sure that they will be very pleased to read your comments.

I am sorry that this posting was not acknowledged at the time, we had a break in our use of Patient Opinion, but we have now resumed doing so, and I thought it was still important to acknowledge your posting and where appropriate to pass comments on.

Once again, thank you for using the Patient Opinion feedback system, it is greatly appreciated.

All of the staff in service at the Breast Screening Clinic will be delighted to read your very thoughtful remarks.

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