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"extra support after hospital admission"

About: NOTTINGHAM ADULT MENTAL HEALTH

(as a staff member posting for a patient/service user),

I was given the choice to be transferred to the QMC or be given extra support at home from the crisis team.

I feel that I did not really have a choice as my friend was on the ward at the QMC so felt that this would not aid my own recovery or hers either.

I was offered extra support at home which has been fine the crisis team and my care coordinator have been on the other end of the phone when I have needed them and have planned visits to come out to see me but I am finding it difficult to let them know just how I am feeling and the intrusive thoughts that I have got as we my husband and me are going to benidorm in two weeks time and I don't want to risk being told that I cannot go.

I feel that I am utilizing the support the best way I know how and that is to keep myself busy.

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Responses

Response from Tracey Taylor, Operational Manager, Nottingham City Community Mental Health Services, Nottinghamshire Healthcare NHS Trust 11 years ago
Tracey Taylor
Operational Manager, Nottingham City Community Mental Health Services,
Nottinghamshire Healthcare NHS Trust

I manage community mental health services, Nottingham City

Submitted on 04/09/2012 at 09:57
Published on Care Opinion at 10:38


picture of Tracey Taylor

I am sorry you did not have the stay in hospital that you feel you needed; I am pleased that you are finding the crisis/home treatment team and your care co-ordinator helpful.

Please feel free to contact me at the Stonebridge Centre if you wish to discuss your experience on the ward further. I do hope you are able to go on your holiday as planned.

Take care

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Update posted by hector (a staff member posting for a patient/service user)

thank you for your response i have had visits from the home treatment team over the weekend and have had long chat with my care coordinator today

she has told me that if i need to ring either her or the home treatment team then i am to do so not to feel that I am being a bother to people as that is what they are there for.

my care coordinator thinks that this adds to the stress that i am getting worrying what other people think

she has assured me that as far as she is concerned that she does not see a problem with me going on holiday as she feels that to get away from everything will do me good and that i might actually sleep while on holiday.

i do find it difficult to take on board some of the things that i am told because i do feel that i am being a nuisance to people.

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 11 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 05/09/2012 at 14:48
Published on Care Opinion at 16:40


picture of Jane Danforth

Dear Hector

I contacted the ward and spoke to a manager. The wards said that every effort is made to listen to patients and then make a decision based on this. The ward has been extremely busy of late and sometimes home is seen as a better option if they feel it would be beneficial to the person and their recovery.

As you have beem supported by the crisis team and care-co-ordinator since discharge I hope you have found this helpful.

People don't think you are being a nuisance.

Thank you for your posting and I hope you enjoy your holiday.

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