"Pleased with my recent hospital stay"

About: Whiston Hospital / Urology

(as the patient),

I was admitted to Whiston Hospital at 5. 30am in the morning with renal problems. The staff were efficient, helpful, caring and friendly. From my admittance to my temporary discharge I have received nothing but the best treatment and care from every department and ward I have been in. All staff from Surgeons, Doctors, Nursing, Carers, Auxilliary Staff, Cleaning Staff, Chaplaincy etc. , have been efficient, friendly, helpful and most of all caring. Nothing is worse than feeling alone and incapable but a friendly smile and a caring look is priceless. There are times when you feel I could do this differently but my philosophy is let the experts do their job.

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Response from Patient Experience and Engagement Lead, St Helens and Knowsley NHS Trust

Dear Mo the travel expert

Thank you for sharing your very positive experience at Whiston Hospital, and especially the Urology Department. It is very pleasing to hear that staff at the hospital took such good care of you. We would expect nothing less. We put our patients at the heart of our services and strive to be patient centred at all times.

If you would like to know more about St Helens and Whiston hospitals please visit our website - www.sthk.nhs.uk

Patient Experience & Engagement Lead

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful