"Parkinson meds at leicester royal"

About: Leicester Royal Infirmary

(as the patient),

1 while you were in hospital did you get your Parkinson’s medication on time?

Some of the time

2. Did staff understand the importance of getting your Parkinson’s medication on time?

No the don’t understand the importance of getting it on time. They don’t talk about it until I mention it. There was just one nurse who understood.

3. Tell us about your experiences of being able to manage your own Parkinson’s medication in hospital.

When I was first in hospital they let me manage my Parkinson’s medication myself. I had given them my record with all the different pills by name, what dose, when to take them. They put it on their computer and they got in a compete muddle with my tablets.

4. Any other comments?

On about the second day towards the afternoon a nurse with the medication trolly asked me why I was taking tablets myself and that they should be locked in the locker but I couldn’t have the key as it wasn’t that hospital’s policy. So guess what, tablets weren’t taken on time after that!

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Response from Leicester Royal Infirmary

Thank you for taking the time to leave your comments about your experience at Leicester’s Hospitals. We realise a significant amount of time has passed since you posted your comment and we would like to sincerely apologise that we did respond to in a timely manner. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. If you would still like you comments to be investigated or passed onto the clinical team involved, please contact PILS on 08081 788337 or online at www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/contact-form/. Kind regards Communications Team Leicester's Hospitals

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