About: Good Hope Hospital / Gastroenterology

(as the patient),

Last week I had an Endoscopy at Good Hope Hospital.

The treatment I received was second to none the staff made sure I knew what exactly was going to happen and put me at my ease.

I opted to have this procedure under sedation as I was very nervous. When I woke from the sedation I was given the best Toast Butter and Jam that I have ever had plus coffee. It was also explained to me how long the results would take to come back and what they where expecting the results to be which for me was far better than having to go home and wait a couple of weeks.

My thanks again to all the staff.

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Response from Good Hope Hospital

Dear Ms Williams,

I was delighted to hear of such a positive experience for you when using our services here at Good Hope Hospital. Our clinical teams strive to ensure a pleasant experience, and I am sure that the Unit Manager, Nikki Jennings will be delighted with your feedback.

Many thanks,

Chris Wright

Associate Head Nurse

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