"Queue busting nerves diminished by outstanding staff"
About: Golden Jubilee National Hospital Golden Jubilee National Hospital Clydebank G81 4HX
Posted by Likely779 (as ),
I attended the Golden Jubilee Hospital for a colonoscopy. I was referred from my local hospital as a 'queue' busting strategy.
I was delighted to have the procedure offered more quickly than would have otherwise have been the case. It was necessary for me to telephone the hospital twice before the day of the appointment and I was pleased with help/advice I received.
On the day I was very impressed with the welcome/help at Reception, and the treatment, information, respect and dignity afforded to me by all those involved in the 'procedure. '
I was nervous and my nerves were diminished by the thoughtful way I was prepared by the outstanding staff.
I would only add, that my appointment was the last in the day and therefore I needed only to have arrived at 2pm instead of the 1pm in my letter. Thank you.